Return Policy

Enjoy the unconditional return:

We hope you happy shopping goods, if not artificial damage, we welcome you to receive the goods in 7 days return to factory...

Our Return Policy:

  1. We want you to be happy with your purchase. If for any reason you are unhappy, please contact our Crackerjack team.
  2. You may return any product within 7 days of delivery for free.
  3. We will send the customer a return postage link, and send a special label.
  4. We aim to process all returns within a few days of receipt. Refunds are issued after returned items have been received, inspected, and processed. Refunds are issued back to the original form of payment. Should you have any questions about the status of your return, your refund, or need instructions on how to return an item, please contact our Crackerjack team.

Warm reminder:

  1.Check orders，be sure to fill out the address, please you can when you finish a single website will send email to you to determine your shipping address and order information, if there is any error, please immediately contact the site!Thank you very much!

  2.When delivery: this site will be on email make sure your shipping address and order information, such as found error, please immediately contact the site, such as in an hour without any feedback, we will normal delivery!Thank you very much!

  3.Receive package， if you find item lost or damaged, please contact you within 24 hours, this site in 1-3 working days after notification supplement in the past to you, thank you very much!

  4.Didn't receive the parcel, if you because of special reasons or delivery delay, would you please take the initiative to contact the Courier company or email to us, thank you very much!

Special note:

After completion of the order, if there are some things you are not satisfied, you can contact us, please within 5 hours after placing order!

Please be sure to sign for the parcel before delivery inspection package, such as the process of delivery parcel items damaged or lost items, please take photos and contact customer service, remember please contact this site within 24 hours after receive the parcel.